Change management is so much more than to make something different. From the investigation as to whether the change is necessary through to the exploration of team dynamics, leadership, barriers to change, motivation and planning for change, the involvement of the multidisciplinary team with the implementation of change and, finally, results in evaluation, with the potential to re-plan future strategy. The one constant within the health service changes; from health departments and agencies which define the shape of training, education, skill, and the competence of the healthcare workforce, through to a number of local initiatives and strategies that require implementation.
The aim of this unit is for the student to recognize the different components of change management, and to develop the skills to be able to facilitate the identification, development, piloting of and evaluation of a change management initiative in a healthcare context. Students will develop their knowledge of the theoretical aspects of change management is the application of an identified change initiative.
Topics included in this unit are the theories behind change management within the health service, barriers to change the student may experience, especially where ingrained culture may prove difficult to navigate, decision-making structures made in partnership with organizational policy, and impact on key stakeholders, e.g. allied health professionals and patients. Finally, students will explore how change itself may emerge and how reflection can be used as a building block for future work.
On completing this unit, the student will have had the opportunity to design and initiate a change management plan within their own organization that will support their career progression in healthcare. Transferable skills the student will develop through completing this unit include project and staff management, customer service, enhanced communication skills, and the ability to reflect on own practice.
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