Armand V. Feigenbaum

Task 1:
The prominent contributors to quality movement during the past 8 decades include the following:
• Walter Shewhart
• W. Edwards Deming
• Homer Sarasohn
• Joseph Juran
• Philip Crosby
• Armand V. Feigenbaum
• Kaoru Ishikawa
• Masaaki Imai
• Shigeo Shingo

Choose any TWO of the above mentioned scholars and describe their quality philosophies and contribution to quality movement. (CLO 1 – 10 marks)

Task 2:
Visit the website www.iso.org. Choose TWO of the ISO standard codes and write a report on them; highlighting the main features of those codes. (CLO 2 – 10 marks)

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